Monday, August 23, 2010

Chennai Metro Water and Sewerage Board- Online Complaints


Online Complaints

Tamilnadu government is in the forefront of e governance in Indian States. Lot of government services to the common man are being accessed via internet. People can sit in their drawing rooms and avail the services such as obtaining birth certificate, nativity certificate, encumbarance certificate etc. Only few services have been listed above. There are lot of other services offered and many other services in the pipeline.

The main advantage of e-governance is that it removes the middle men involved in the process and as a result corruption is reduced to a large extent. The process is almost instanteous and there is no waiting period.

One of the services which is interesting is the filing of complaints about Chennai metro water and sewerage system online. Gone are days when you had to chase a engineer or a employee of the department to attend to your grieviance. If you have any complaint or grieviance about metro water or the sewage you can go to http://www.chennaimetrowater.com/onlinetxt.htm and register your complaint online. All you need to know is your CMC no. which will be available in your tax paying card. Fill in all the basic details required alongwith the CMC no. and submit your complaint. You will get a feedback on your complaint within few days. You can choose mode of feedback such as post, phone or email.

The complaint is attended promptly and the feedback is given to us immediately. So do not waste time and energy by physically going to the department of Chennai metro for airing your grieviance; file your complaint online and relax!

2 comments:

  1. dear Sir

    over flow sewage water
    128 ward ,2nd street virugambakkam
    indiranagar
    alwarthirunagar
    chennai

    ReplyDelete
  2. i am resident of plot no 3. door no 5 vaigai street palaniappa nagar valasaravakkam chennai. 600087.
    last one year no water supply and made lot of followup with chennai metrowater but no proper answer.
    i am regularly paying all dues in time but respone and reaction is very pathetic

    ReplyDelete